A 5-day old OnePlus Nord 2 5G exploded inside a sling bag of a woman in Bengaluru on Sunday. Her spouse took Twitter to report the incident to OnePlus and the public. OnePlus soon responded to it and opened an investigation. However, the consumer has deleted the tweet later on, possibly on instructions from OnePlus.
Ankur Sharma, a Bengaluru resident, reported that his wife had gone out cycling with the smartphone in her sling bag on Sunday morning. She bought a brand new OnePlus Nord 2 5G and had a traumatized experience when it exploded.
“Today morning around 6AM IST, my wife went out for cycling with her new OnePlus Nord 2 (5days old) in her sling. All of a sudden phone blasted and smoke started coming out of it. Due to this blast, she met with an accident. She is in trauma after this incident”
– Ankur Sharma posted on Twitter.
He later pulled off the tweet, but the cached version was still available by the time we’re writing this article. He also posted pictures of the exploded OnePlus Nord 2.
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The official OnePlus support Twitter handle responded to Sharma’s tweet and asked him to connect with the company over direct message.
Hi Ankur. We are gutted to hear about your experience. We are deeply concerned and want to make it up to you. We request you to connect to us over a direct message so that we can make amends and turn this around for you. https://t.co/Y6rHuMwu8J
— OnePlus Support (@OnePlus_Support) August 1, 2021
Right now, it is unclear whether OnePlus compensated the consumer for such a bad experience. And also, there is no update on the OnePlus’ findings in this case. We’ll update you as soon as we get the info.
So, that’s been it. Thank you for reading, and do share the article if you get a bit piece of information. Also, keep an eye on this space for more relevant updates. Stay safe, and we hope to see you around.
